CANCELLATIONS:
Appointments can be cancelled 3 hours in advance by calling 314-361-7272. Please give at least 3 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you can’t make an appointment.

LATE ARRIVALS
Tardiness Scheduled appointments have a 10 minute grace period to allow for unpredicted traffic or parking difficulties. If you anticipate that you will be later than 10 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 10 minutes late, we reserve the right to refuse partial or complete services.

REFUNDS
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.

COMPLIMENTARY FIXES
If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 3 days of your original services. No refund is given after it has been rendered.
- Enhancements and gel polish manicures are guaranteed for 3 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first 3 days, please call us to schedule a free repair. (Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.)
- Traditional Nail polish services are not guaranteed. However we would be glad to fix them for you. Must be called in within 24-48 hours after initial service and schedule an appointment for nail fix within 2 days.

We reserve the right to refuse service to any guest for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.

We are not responsible or liable for any lost, damaged or stolen items.

GIFT CARDS
The value of the card or certificate will not be replaced if lost, stolen, or destroyed. The card or certificate cannot be redeemed for cash or credit. The gift card or certificate is only valid for one year after the date of purchase if it stays inactive. Gift Cards or Certificates are non-refundable and are available for in-store or over the phone purchase only.

Mon - Sat:	10:00 am - 7:00 pm
Sunday:	11:00 am - 6:00 pm